BASIC QUESTIONS
To place an order, please follow these steps:
1. Select the product you want to order and click on the “Buy” button.
2. Fill out the form with your details.
3. After payment, your order will be placed. Your account will be automatically created on our website.
You can reach our customer service on WhatsApp or by calling the number provided. We will definitely answer your questions.
You can apply a discount code to your order during the checkout process. After you have added items to your cart, proceed to the checkout page. Look for a field that allows you to enter a discount code or promotional code. Enter the code there and apply it to see the discount reflected in your order total. If you encounter any issues, feel free to contact customer support for assistance.
“Yes, you need to create an account to place an order. However, if you proceed by filling in your shipping details, an account will be created for you automatically.”
Sizing varies by product. Please refer to the size guide located on each product page for specific measurements and details.
“If you’re experiencing trouble with the website, try clearing your browser’s cache and cookies or using a different browser. If the issue persists, please contact our customer service team for assistance.”
We do not offer any gift wrapping.
If you forget your password, click the ‘Forgot Password’ link on the login page. Follow the instructions to reset your password, and you will receive a password reset link via email.
SHIPPING
I’m sorry, but we cannot offer cash on delivery for these products because they are printable items. Once a product is printed, it cannot be returned, so we are unable to offer cash on delivery.
You can cancel your order within 24 hours of placing it by making a call or sending a message via WhatsApp to this number: 7259968600.
It’s very easy to track your order on our website. Simply go to the homepage and click on the “Track Order” button. From there, you can track your order with a visually appealing design.
The delivery time depends on your state, but usually, we deliver your products within 4 to 12 days.
No, we do not offer free shipping. However, there may be free shipping during promotional offer periods.
We do not ship internationally. We only ship our products within India.
You cannot change your address after placing an order.
If you are not at home, the delivery person will call you so you can arrange a convenient time for delivery. However, if despite this arrangement you are unable to receive your product, it will be returned after 2-3 attempts.
PAYMENTS
RETURN AND REFUNDS POLICY
Yes, we provide a replacement only if your ordered product is damaged during delivery. If you receive a damaged product, you need to take a photo or video of the product and send it to us via WhatsApp. We will definitely replace your order.
Yes, you can return your ordered product only if you receive a damaged product, otherwise we cannot accept the return.
You can cancel your order within 24 hours of placing it. However, if you wish to cancel after the design has been edited, you will be required to pay editing charges (charges vary based on the complexity of the editing). In both cases, please contact us on WhatsApp to proceed with the cancellation.
Please take some photos or videos of the damaged product and send them to us on WhatsApp. Our team will review the issue, and if approved, we can offer a refund or replacement based on your preference. Kindly contact us within 2 days of receiving your order; otherwise, we won’t be able to assist with a refund or replacement.